![]() ![]() Doing the same projection, we end up with 5.5M Quest2 worldwide. A naive (and incorrect) projection of 4M US facepads would mean 27.7M Quest 2 worldwide.īut from the recall we know that only 172,600 facepads were sold in Canada, which had 3.11% user share on Steam in 2018. The latest I found were from 2018, with 14.43% of all Steam users being from the US. I tried to compare them with international Steam user numbers. It is very difficult, as these numbers are only for the US and Canada. According to the company, the issue does not impact other Oculus headsets like the original Quest or Rift S. Facebook says its investigation revealed no issues in its manufacturing process, and claims that the irritation is non-allergic, and common among a small percentage of people across a wide range of products. That’s against some 4.2 million facepads that have shipped in the US and Canada. The recall page says there have been 5,716 reports of skin irritation, 45 of which required medical attention. The company maintains that it impacts a “very small percentage” of customers. The silicone cover for Quest 2 | Image courtesy Oculus In the US and Canada, the company says it has voluntarily initiated a recall of the facepad, which allows customers to claim a free silicone cover which fits over the foam ( see the support page for details). When Quest 2 goes back on sale in late August, the company will also introduce a 128GB model, replacing the current 64GB model at the same price.įacebook is pausing the sale of all Quest 2 models while it works to address an issue relating to skin irritation from the headset’s foam facepad. The move was prompted by what the company says was a “very small percentage” of customers who reported skin irritation from the headset’s foam facepad. ![]() Facebook announced today that it has paused the sale of Quest 2 globally while it works to include a silicone facepad cover with the headset going forward.
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